Marketing Insights: B2B Marketing Deadly Sin #3 - Overestimating the Power of Creative

by Rick Whitmyre,
president and a principal,
Tiziani Whitmyre, Inc.

In our continuing series, the "Five Deadly Sins of B2B Marketing," let's look at Deadly Sin #3, which is: "Overestimating the Power of Creative."

Don’t assume great creative will produce great B2B results; that reaching your sales and marketing goals are tied directly to the effectiveness of the creative. Sometimes creativity and success are mutually exclusive. Focusing purely on creative is like buying a great looking car without checking the engine. You turn the key, but it doesn’t go anywhere. The engine represents the goals, positioning, and value proposition that power the communication.
The creative is the body that delivers it.

According to our creative director, “The creative is so much better and effective if I understand the goal and the positioning. When I’m told to craft an ad and simply ‘do something creative,’ then I’m only superficially addressing the issue. The result is a highly subjective discussion on the ‘creativity’ of the concept.”

We’ve seen what some might consider creative-free advertising deliver almost unbelievable

results. Our firm developed a fractional space ad for a client that simply offered an Insider’s Guide. No big creative hook employed here. In fact, these executions would have been laughed out of the Addy Awards. But the ad produced thousands and thousands of leads. So why does that happen? There must be other reasons that don’t revolve around the creative. In this case, the guide stimulated latent need in the marketplace that had not been addressed. And it was placed in media focused tightly on the target audience.

Here’s another example. In probably the most successful ad campaign we’ve conceived, the marketing strategy was highly creative, not the ads themselves. And the client spent less than $100,000 on the media. Yet the campaign repositioned the competition as yesterday’s technology, turned the marketplace upside down, and put a hundred million dollars on the client’s top line.

An agency colleague once said, “The role of the client is to define the problem, and creativity is problem solving 101. The myth is thinking that the creative is the design and copy, when in reality it’s the entire solution.”

In B2B, it’s the message, not the medium. Sure the creative is important to grab attention. But you’re not selling toothpaste or hotel rooms. I know what a hamburger does. But I’m a little hazy about process optimization software that will lower my catalytic cracking costs by 3 cents a barrel. Spend more time on the positioning and messaging. The creative will take care of itself.

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There are more Deadly Sins, of course. Stay tuned...

Or, if you can't wait, we've developed a free white paper to help marketing executives avoid these money-wasting, product-killing, and even career-ending mistakes.

Download a free copy of it, “The Five Deadly Sins of B2B Marketing,” from http://www.tizinc.com/DeadlySins. Or, call us at 781-793-9380.

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